Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

We deliver across Pakistan through trusted courier partners.

Major Cities: 2–4 business days
Other Cities & Remote Areas: 3–7 business days

Delivery times may vary during sales, holidays, or due to unforeseen circumstances.

Shipping Charges

Free Shipping on selected products and promotional offers.
Standard shipping charges, if applicable, will be displayed at checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been shipped, you may receive a tracking number via SMS, email, or WhatsApp (if available) to track your shipment.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

Weather conditions
Public holidays
Courier service disruptions
High order volumes

We appreciate your patience and understanding in such cases.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order with clear photos and order details.